Registered on the forum, not on the download section!?

Forum Support, Website Support, User Account Support. Also includes FAQ's for Site & Forum.

Registered on the forum, not on the download section!?

Postby MaxFrames » Sat Feb 17, 2018 5:24 pm

As you can see, I am a registered user.
When I try to download (namely, VIC-20 prgs) I am asked to login again.
The credentials are not accepted ("wrong username or password").
What is happening? :shock:
User avatar
MaxFrames
Next LVL Up at : 5
Next LVL Up at : 5
 
Posts: 3
Joined: Fri Feb 16, 2018 9:06 am
Has thanked: 0 time
Been thanked: 2 times
Fav System: Not Sure

Re: Registered on the forum, not on the download section!?

Postby Dragon Mech » Sat Feb 17, 2018 8:32 pm

hello MaxFrames.
logging in to the forums does not log you in to the main site. that is why you were asked to login on the main site.
how long did you wait after activating your account before you tried downloading from the main site? it's best to wait a few hours after you activate your account to allow the server to register you in the system.
(stupid question) did you enter your user name and password in the exact same way as you do in the forums? you need to enter your credentials with the exact same upper and lower case letters as you use in the forums.

i hope that i was able to help you. if you are still having problems. please let us know.
Site Moderator
For the Glory of the Gamer Nation!
Image
Image
User avatar
Dragon Mech
Site Moderator
Site Moderator
Next LVL Up at : 630
Next LVL Up at : 630
 
Posts: 612
Joined: Sun Mar 18, 2012 1:58 pm
Location: Somewhere out there.
Has thanked: 570 times
Been thanked: 358 times
Fav System: Too many to list here :D

Re: Registered on the forum, not on the download section!?

Postby MaxFrames » Sun Feb 18, 2018 7:37 pm

I am entering the exact same credentials in the exact same way, and they are not being accepted.
It's been two or three days since I registered, so that can't be the problem either.
User avatar
MaxFrames
Next LVL Up at : 5
Next LVL Up at : 5
 
Posts: 3
Joined: Fri Feb 16, 2018 9:06 am
Has thanked: 0 time
Been thanked: 2 times
Fav System: Not Sure

Re: Registered on the forum, not on the download section!?

Postby Dragon Mech » Mon Feb 19, 2018 7:35 am

have you tried clearing your web browsers cache/history/temp files?
this has helped many people with your type of problem.
Site Moderator
For the Glory of the Gamer Nation!
Image
Image
User avatar
Dragon Mech
Site Moderator
Site Moderator
Next LVL Up at : 630
Next LVL Up at : 630
 
Posts: 612
Joined: Sun Mar 18, 2012 1:58 pm
Location: Somewhere out there.
Has thanked: 570 times
Been thanked: 358 times
Fav System: Too many to list here :D

Re: Registered on the forum, not on the download section!?

Postby Hot Trout » Wed Feb 21, 2018 1:02 pm

MaxFrames wrote:I am entering the exact same credentials in the exact same way, and they are not being accepted.
It's been two or three days since I registered, so that can't be the problem either.


One thing to try is to change your password. Sometimes the password does not translate well in the ROM's system.

Let me know how you get on with this.
Webmaster, Admin, Amiga Fan, Retro Gamer and Collector
Image
Image

Image
Click the banner to Join us on Discord
User avatar
Hot Trout
Unlimited Member
Unlimited Member
Next LVL Up at : 3650
Next LVL Up at : 3650
 
Posts: 3643
Joined: Mon Feb 01, 2010 6:42 pm
Location: UK
Has thanked: 2233 times
Been thanked: 1955 times
Fav System: Amiga
Steam ID: hot_trout

Re: Registered on the forum, not on the download section!?

Postby MaxFrames » Sat Mar 10, 2018 7:04 pm

I've changed the password, cleared the cache and history, used a different browser, nothing has worked. Clearly, the problem is not on my side. Do I have to delete the account and create a new one (will have to be the same email address though)?

EDIT:
I found the problem. The forum accepts passwords with "&" and the ROM section does not...
User avatar
MaxFrames
Next LVL Up at : 5
Next LVL Up at : 5
 
Posts: 3
Joined: Fri Feb 16, 2018 9:06 am
Has thanked: 0 time
Been thanked: 2 times
Fav System: Not Sure

Re: Registered on the forum, not on the download section!?

Postby Dragon Mech » Sun Mar 11, 2018 5:19 pm

i'm glad you were abled to figure out the problem. nicely done! :thumbup:
Site Moderator
For the Glory of the Gamer Nation!
Image
Image
User avatar
Dragon Mech
Site Moderator
Site Moderator
Next LVL Up at : 630
Next LVL Up at : 630
 
Posts: 612
Joined: Sun Mar 18, 2012 1:58 pm
Location: Somewhere out there.
Has thanked: 570 times
Been thanked: 358 times
Fav System: Too many to list here :D


Return to FAQ | Website, Forum & User Account Support

Who is online

Users browsing this forum: No registered users and 54 guests